IDC is seeking a Sr Research Analyst in our Future of Work market research and advisory practice.  Recognizing the key technical, policy, and organizational changes needed to navigate hybrid work environments is a key challenge for both technology buyers and the technical and service vendors who serve them.  This analyst will focus on best practices, trends, market conditions, business concerns and offerings and provide authoritative advice for IDC clients.   The ideal candidate will be in the Greater Toronto Area and will be required to come to IDC's Toronto office 1 day per week (hybrid). We will also consider qualified remote candidates outside the Greater Toronto Area.   This is a full-time (37.5 hours a week) temporary role for 13 months, covering a leave of absence.  Pay range is CAD$30.00 - $40.00 an hour.   Why IDC?   IDC is the most respected global technology market research firm.  We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success. IDC has been recognized by the Institute of Industry Analyst Relations (IIAR) as Analyst Firm of the Year for the past four consecutive years for delivering critical, timely insights in coordinated efforts around the world, during a time when our customers faced unprecedented challenges.   Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future! We are just getting started!

IDC US/IDC Canada's is seeking Research Director, Enterprise Software Sourcing Strategies. We’re building a team of analysts as a part of an exciting new venture at IDC. This position will focus on developing research content and recommendations to help technology and procurement executives source, negotiate and close the optimal deal with software vendors.   This role will be central to developing the research approach and insights to help technology executives approach   Why IDC? IDC is the most respected global technology market research firm.  We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success.  IDC has been recognized for four consecutive years (2020, 2021, 2022, 2023) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future.   This position is based in IDG’s Needham, MA office. We will consider remote candidates from an approved US office location. We will consider remote approved Canadian locations (Alberta, British Columbia, and Nova Scotia) or in the Greater Toronto area. You must be in the office 1-2 days/week in Toronto if you are located in the Greater Toronto area.

IDC US/IDC Canada's Platforms and SaaS Research group is looking to add a new member to its team in the role of Senior Research Analyst, Path Programs.   The Senior Research Analyst role will be responsible for helping support the execution and overall direction for IDC's Path Programs, which include four of IDC's premiere global survey and data analysis programs focused on cloud, AI, SaaS, CX, and professional services, among other technology-related areas.  These programs capture technology buyer behavior, sentiment, need, and strategy from thousands of organizations around the world.  They help synthesize deeper understanding of the survey data to enable more optimized strategic planning and go-to-market strategy for leading enterprises and technology companies.   This role involves survey design, analysis, and data manipulation, as well as project management and authoring of research reports focused on many technology topics, such as cloud services, platforms, customer experience (CX), business models, professional services, AI, and business strategy.   Why IDC? IDC is the most respected global technology market research firm.  We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success.  IDC has been recognized for four consecutive years (2020, 2021, 2022, 2023) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future.   This position is based in IDC's Needham, MA office. We will consider remote candidates from an approved US office location. We will consider remote approved Canadian locations (Alberta, British Columbia, and Nova Scotia) or in the Greater Toronto area. You must be in the office 1-2 days/week in Toronto if you are located in the Greater Toronto area.

IDC is seeking a Customer Succeess Manager. This role is a key competitive differentiator for IDC’s solutions and requires a dynamic, self-starter who is highly customer-centric and possesses strong leadership skills. In this position, the Customer Success Manager will work with IDC's IT Supplier clients to proactively drive value while serving as the voice of the clients internally. This is a highly visible, fast paced, and dynamic position that plays a core part of IDC’s strategy.     As a trusted business partner, the Customer Success Manager will be focused on a positive customer experience above all else.  The successful candidate will ultimately be responsible for engaging with customers post-sales and driving user adoption and satisfaction while ensuring high retention and uplift rates. The Customer Success Manager will also work with internal partners to manage the customer feedback lifecycle and lift insights to internal business leaders. Amplify your career with the world's most recognized leader in IT research and advisory services and join a dynamic environment where your passion for customer experience is expected and appreciated!   Why IDC? IDC is the most respected global technology market research firm.  We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success.  IDC has been recognized for four consecutive years (2020, 2021, 2022, 2023) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry.   Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future.   This position is based in IDC's Needham, MA office. We will consider remote candidates from an approved US office location. We will consider remote approved Canadian locations (Ontario, Alberta, British Columbia, and Nova Scotia) or in the Greater Toronto area. You must be in the office 1-2 days/week in Toronto if you are located in the Greater Toronto area.  

IDC is seeking a talented and experienced Director,Demand Generation who will be responsible for the strategy and execution of marketing programs that capture and nurture marketing leads across multiple channels for our tech supplier product portfolio within North America.   The Director will lead a team of demand gen marketers to execute a cross-functional marketing plan that increases influence, demand gen, and customer growth. These programs will include outreach to our existing database through marketing automation; lead generation through social media and search engine marketing; and optimizing the use of our own website as a lead generation channel.  This position also works directly with sales and customer success teams to increase customer advocacy by identifying cross-sell and up-sell opportunities while increasing loyalty and retention. The ideal candidate for this role will be extremely organized and motivated, with a strong track record of driving B2B leads. The Director will report directly to Sr. Director, Demand Generation, North America, and requires extensive collaboration with North American and global marketing teams, product owners, and other key stakeholders.   Why IDC? IDC is the most respected global technology market research firm.  We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success.  IDC has been recognized for four consecutive years (2020, 2021, 2022, 2023) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry.  IDC is a dynamic and innovative research, data, and events company at the forefront of guiding the global technology market ecosystem. We are dedicated to delivering leading solutions that empower businesses to make better decisions and thrive in the digital-first age.    

IDC US/IDC Canada is looking for an experienced Demand Generation Manager to join our product-led growth (PLG) team. In this role, you will be responsible for developing and executing strategies to drive demand, generate leads, and accelerate customer acquisition. Your goal will be to optimize the customer acquisition funnel, from awareness to conversion, and contribute to the overall growth and success of PLG strategies.   Why IDC? IDC is the most respected global technology market research firm.  We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success.  IDC has been recognized for four consecutive years (2020, 2021, 2022, 2023) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry.  IDC is a dynamic and innovative research, data, and events company at the forefront of guiding the global technology market ecosystem. We are dedicated to delivering leading solutions that empower businesses to make better decisions and thrive in the digital-first age.    

IDC is a dynamic and innovative research, data, and events company dedicated to delivering leading solutions that empower businesses to make better decisions and thrive in the digital-first age. We are seeking an Email Marketing and Campaign Specialist with Marketo experience to join our North American team.   Why IDC? IDC is the most respected global technology market research firm.  We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success.  IDC has been recognized for four consecutive years (2020, 2021, 2022, 2023) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry.    

IDC is seeking a strategic and results-driven Director, Product Marketing.  The Director of Product Marketing will join our North American team to help  expand our product portfolio.  This position is responsible for owning a full spectrum of product marketing strategies for a new data product that serves the critical needs of sales and marketing teams.   Why IDC? IDC is the most respected global technology market research firm.  We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success.  IDC has been recognized for four consecutive years (2020, 2021, 2022, 2023) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry.  

IDG US/IDC Canada is searching  for a Solution Architect who will be accountable for the solution architecture. The successful candidate will define the future state for the applications and will ensure the solution architecture meets business needs. He or she will be able to operate effectively collaborating with multiple technology teams both internal and external, vendor partners and industry experts.   Why IDC? IDC is the most respected global technology market research firm. We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success. IDC has been recognized for four consecutive years (2020, 2021, 2022, 2023) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry.   Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future! We are just getting started! 

IDC is seeking a Vice President, Digital Product Management to join the Product Management Organization, as the leader of the Knowledge Platform (KP) product.  The successful candidate will be responsible for defining, designing, and launching the new digital platform through which IDC delivers its innovative data products to its customers.   The ideal candidate is a creative problem solver with the ability to manage relationships with multiple stakeholders while leading the development efforts for the KP team. The role is a combination of hands-on technical product management and people management.   This role reports directly to the VP of Technical Product Management with a dotted line to the Knowledge Platform Business Lead. The candidate will work closely with the KP Business Lead, UX, and the development teams.   WHY IDC? IDC is the most respected global technology market research firm. We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success. IDC has been recognized for four consecutive years (2020, 2021, 2022, 2023) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry.   Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future! We are just getting started!   This position can be located in our Needham, MA office with a Hybrid work schedule or a remote approved US location. We will also consider candidates     in the GreaterToronto Area coming into the office 1-2 days week or a remote approved Canadian location(Alberta, BC, Nova Scotia or Vancouver).